banner
Loading
Find a Best Practice

Find a Best Practice
 
Best Practices can be found 5 ways:

A.  Key word search using search engine

Simply enter the key word you're looking for into the search box at the top of every page, and click the "search" icon. You'll be returned a list of results that match the keyword you entered. If you can't find what you're looking for, try refining your search.

B.  Template descriptors (see the Best Practices Catalog Structure)

The Best Practices Catalog is broken up into segments based on the information in each of the submissions. Use these categorical sections to help you find the information you're looking for.

C.  Baldridge / Sterling Category, Item, Area

Best Practices are referenced by their most relevant Categories, Items, and Areas. If you have a Baldrige/Sterling-based assessment and are trying to address Opportunities for Improvement (OFI's) to strengthen your organization's management system, this approach can be helpful.

D.  Discussion Board

Educators, administrators, and many more are conversing on the nuts and bolts of making the health care experience better! Use this effective tool to find information today. Simply use the search function to find the information you're looking for!

E.   Best Practices Document Files (You can scroll through the list of titles within each of the process categories and topic area sub-categories.) 
 
Best Practices Catalog Structure
  Process Structure
Core-Mission Oriented
Arrest
Bailiff Custody & Control
Booking
Community Awareness and Education
Crime Scene Management
Crisis Intervention
DNA Screening
Drug Importation and Distribution Management
Emergency Management
Fingerprinting
Identification Records Management
Infirmary & Medical Management
Inquiry & Complaint Management
Intelligence Management
Interagency Collaboration
Investigations
Jail to Work Inmate Management
Juvenile Program Management
Patrol/Traffic
Protective Orders
Response
Theft Recovery
Tip Sheet Management
Work Farm Inmate Management
Writ Serve
Vetting
Administration
Accounts Payable
Audit Budget
Finance
Fleet Management
Human Resources
- Absenteeism
  - Accidents & Injuries  
  - Certify/Accredit  
  - Compensation  
  - Development and Training  
  - Diversity Management  
  - Hiring  
  - Recruit  
  - Retain  
  - Reward & Recognition  
  - Workers Compensation  
  - Absenteeism  
IT Management
Leadership
Board/Commission Management
Communication - External
Communication - Internal
Community Engagement
Continuity of Operations
Ethics
Internal Affairs
Safety, Security, Risk
Strategic Partnerships and Alliances Management
Strategic Planning
Succession Planning
Volunteer Management
Baldrige-Sterling Criteria Structure
  Category, Item, Area to Address 
1. Leadership
  1.1 Senior Leadership
    a. Vision, Values, and Mission
    b. Communication and Organizational Performance
  1.2 Governance and Societal Responsibility
    a. Organizational Governance
    b. Legal and Ethical Behavior
    c. Societal Responsibilities and Support of Key Communities
  
2. Strategic Planning
  2.1 Strategy Development
    a. Strategy Development Process
    b. Strategic Objectives
  2.2 Strategy Deployment
    a. Action Plan Development and Deployment
    b. Performance Projection
  
3. Customer Focus 
  3.1 Customer Engagement
    a. Product and Service Offerings and Customer Support
    b. Building a Customer Culture
  3.2 Voice of the Customer
    a. Customer Listening
    b. Determination of Customer Satisfaction and Engagement
    c. Analysis and Use of Customer Data
  
4. Measurement, Analysis, and Knowledge Management
  4.1 Measurement, Analysis, and Improvement of Organizational Performance
    a. Performance Measurement
    b. Performance Analysis and Review
    c. Performance Improvement
  4.2 Management of Information, Knowledge, and Information Technology
    a. Data, Information, and Knowledge Management
    b. Management of Information Resources and Technology
   
5. Workforce Focus 
  5.1 Workforce Engagement
    a. Workforce Enrichment
    b. Workforce and Leader Development
    c. Assessment of Workforce Engagement
  5.2 Workforce Environment
    a. Workforce Capability and Capacity
    b. Workforce Climate
  
6. Process Management
  6.1 Work Systems
    a. Work Systems Design
    b. Key Work Processes
    c. Emergency Readiness
  6.2 Work Processes
    a. Work Process Design
    b. Work Process Management
    c. Work Process Improvement
  
7. Results 
  7.1 Product and Service Outcomes
    a. Product and Service Results
  7.2 Customer-Focused Outcomes
    a. Customer-Focused Results
  7.3 Financial and Market Outcomes
    a. Financial and Market Results
  7.4 Workforce-Focused Outcomes
    a. Workforce Results
  7.5 Process Effectiveness Outcomes
    a. Process Effectiveness Results
  7.6 Leadership Outcomes
    a. Leadership and Societal Responsibility Results
 

This site designed and maintained by ets, Inc.

as a Service to Promote Excellence in Healthcare!
All rights reserved ets, Inc., 2010
Terms of Service - Privacy Policy 
facebook linkedin rss twitter Note:  The social media services may have restricted use in some
organizations.  Please check your organization's policies before using.
 
Back to Best Practices
Florida main